Refund support

UsMend is now free-only

We do not currently offer new subscriptions or checkout. If you paid before this change, your payment records and any refund commitments that applied at purchase remain supported.

Request help with a previous charge

1. Email support@usmend.com from the address associated with your account.
2. Use the subject Historical payment support.
3. Include the charge date and payment-provider receipt or transaction reference if available.
4. We aim to acknowledge your message within one business day.

No new charges

The current UsMend product does not ask for a card or begin a new subscription. If you believe a charge occurred after the free-only change, contact us immediately so we can investigate it with the payment processor.